Certification Process

To start the exam:

1. Login to online.vmedu.com
2. Go to My Exams from the left panel
3. Search for your certification
4. Click "Take Exam" or "Retake Exam"
   • a.Review the exam instructions before you begin.
   • b.Ensure you have enough uninterrupted time to complete the exam.
   • c.Choose a quiet place with a stable internet connection.
   • d.Click Continue.
   • e.Select your preferred language and begin the exam.

To take the unproctored exam:

1. Login to online.vmedu.com
2. Go to My Exams
3. Search for your certification
4. Click Take Exam or Retake Exam
5. Select language
6. Begin the exam

You must have:

• Desktop or laptop computer
• Uninterrupted access to the exam window
• Stable internet connection (minimum 2 Mbps recommended)
• Updated browser (Chrome recommended)
• Quiet, well-lit room

1. Your exam details will be available in My Exams during the validity period.
2. You can also access the exam directly from My Exams.
3. If you cannot see your exam details:
   • a.Refresh the page and sign in again.
   • b.Ensure that your registered email ID is correct in our records.
   • c.Contact support if the issue continues.

If you are unable to open the exam, try the following:

1. Refresh the browser or try joining using a different browser.
2. Open My Exams again and relaunch the exam.
3. Restart your system, if required.
4. Check your internet connection.

If the exam page does not load correctly, please try the following:

1. Ensure your device is connected to the internet.
2. Disable pop-up blockers or browser extensions that may interrupt the exam.
3. Close unnecessary applications before launching the exam.
4. Refresh the browser and sign in again.
5. Try the latest version of Chrome or another supported browser.
6. Restart your system if required.

If you face issues accessing or keeping the exam window active, please follow the steps below:

1. Ensure your browser allows the exam page to open properly.
2. Close any other applications that may interrupt the exam.
3. Return to My Exams and launch the exam again.
4. Refresh the browser and sign in again.
5. Try the latest version of Chrome or another supported browser.
6. Restart your system if required.

• Keep the exam window open until you submit the exam.
• Stay focused on the exam and avoid interruptions.
• No external assistance is allowed.
• Use of mobile phones or secondary devices is strictly prohibited.
• Do not switch tabs or applications during the exam.
• No unauthorized materials are permitted.
• Follow all on-screen exam instructions.

• Ensure a stable internet connection throughout the exam.
• Do not refresh or reload the exam page during the exam.
• Complete the exam within the allotted time.

• Exam results will be available after evaluation as per the exam guidelines.
• You will receive a result notification via email once the results are declared.
• If you pass the exam, your certificate will be issued and made available in your account.
• You can download the certificate from the My Certificates section.

Once you pass:

• Your certificate will be issued after the results are declared.
• The certificate will be available in your account under My Certificates.
• You can download the certificate directly from the portal.

• Please allow some time for the certificate to be issued after results are declared.
• Refresh your account and check the My Certificates section.
• Ensure your name and email ID are correctly updated in your profile.
• If the issue persists, please contact Support through the Help Desk with your exam details.